Frequently Asked Questions

Our FAQs have facts, figures, and all the wisdom of a privately-schooled octopus (they’re all brains).

Looking for answers? You've come to the right place.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.

Have a question? Send us a note and we'll get back to you within 24 hours or less.

Our knowledgeable agents are standing by to answer all your questions 24/7.